Coronavirus Preparedness Resources (COVID-19)

Effective March 17th, Crane Agency Management, Brokers and Service Teams are working remotely, fully operational and dedicated to providing you with the same level of service you have come to expect from Crane Agency. 

As concerns about COVID-19 continue to rise, many are left wondering what they can do to protect their families, businesses and their workforce.  To help our clients stay informed, Crane Agency has created a Coronavirus Preparedness Resources page to answer your most frequently asked questions.

Many of our carriers are also providing additional resources and billing assistance to clients in a variety of ways during this uncertain time.  We have included links to their websites below:

Business Insurance – COVID-19 Resources by Carrier (download)

Employee Benefits Insurance – COVID-19 Resources by Carrier (download)

Personal Insurance – COVID-19 Resources by Carrier (download)

For COVID-19 updates, the latest guidance and Crane Agency FAQ’s, please visit our blog.  We have also included links to many helpful resources below.  For specific questions about your account, please contact your Crane Agency Broker Team. 


CDC US Coronavirus Tracker

COVID-19 Return to Work Guidance Resources:

Opening Up America Again – Whitehouse.gov
On April 16th, the US Government has provided guidelines for Opening Up America Again, a three-phased approach based on the advice of public health experts. These steps will help state and local officials when reopening their economies, getting people back to work, and continuing to protect American lives.

Show Me Strong Recovery Plan for Missouri
On Monday, May 4th, The Director of the Missouri Department of Health and Senior Services issued Economic Reopening Health Order, which will remain in effect until Sunday May 31st.  St. Louis City and St. Louis County will begin easing ‘Stay at Home’ restrictions on May 18th. 

St. Louis City Re-Opening Guidance:

Health Commissioner’s Order #8
Phase I Reopening Standards and Guidance was originally posted on 5/8/2020, and updated on 5/11/2020 to include the Health Commissioner’s Order #8 and Exhibits.

Order No. 8 Document
Phase I Reopening Standards and Guidance Established by Order No. 8

Employee Health Screening Form
Hotels
Commercial Office Building Operations (Part II)
Restaurants & Bars
Transportation Services
Business Office Operations (Part I)
Construction, Manufacturing, and Repair Services
Personal Services
Retail Services & Malls

For the recent updates at the local level, please visit the following:
St. Louis City – COVID-19 Coronavirus Information

St. Louis County Re-Opening Guidance:

St. Louis County Department of Public Health COVID-19 Update May 13, 2020
Together, in coordination with the City of St. Louis and the Economic Development Partnership, business operating guidelines for the entire St. Louis Region have been released and posted online. The following protocols can be found at stlcorona.com.

Hotels
Commercial Office Building Operations
Restaurant (with dine-in) Operations
Transportation Services
Business Office Operations
Construction, Manufacturing and Repair Services
Personal Services
Retail Operations

Individual businesses can ask specific questions about how the guidance applies to their business by emailing business-covid@stlouisco.com.

St. Louis County COVID-19 News & Updates as of 05/12/2020 (download)

For the recent updates at the local level, please visit the following:
St. Louis County News & Updates

Crane Agency has provided some additional resources below to help assist businesses and individuals with this transition:
Crane Agency Risk Management SAMPLE COVID-19 Exposure, Prevention, Preparedness and Response Plan – General Industry
Crane Agency Risk Management SAMPLE COVID-19 Exposure, Prevention, Preparedness and Response Plan – Construction

Additional Guidance:

National Association of Manufacturers – American Renewal Action Plan
National Restaurant Association – Restaurant Reopening Guidance
Retail Industry Leaders Association / National Retail Federation – Blueprint for Shopping Safe
US Chamber State-by-State Business Reopening Guidance
US Chamber Foundation Coronavirus Response & Resources

Missouri Chamber Uniting for Recovery – Return to Work Guide

Other Helpful Resources:

The Centers for Disease Control and Prevention:
Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19)
.

CDC Print Resources:
These resources were developed to support COVID-19 recommendations and are free for download from the CDC website.

Occupational Safety and Health Administration:
Guidance on Preparing Workplaces for COVID-19
.

For a full list of EPA-approved disinfection techniques and tools, follow this link:
https://www.epa.gov/coronavirus/disinfectant-use-and-coronavirus-covid-19


CDC Guidance for Reopening America
Reopening America requires all of us to move forward together by practicing social distancing and other daily habits to reduce our risk of exposure to the virus that causes COVID-19. Reopening the country also strongly relies on public health strategies, including increased testing of people for the virus, social distancing, isolation, and keeping track of how someone infected might have infected other people. This plan is part of the larger United States Government plan and focuses on cleaning and disinfecting public spaces, workplaces, businesses, schools, and can also be applied to your home.

Reopening America Guidance
Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools, and Homes
CDC’s General Business FAQs

CDC Coronavirus Disease 2019 (COVID-19) FAQs
People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. People with these symptoms or combinations of symptoms may have COVID-19:

-Cough
-Shortness of breath or difficulty breathing

Or at least two of these symptoms:

-Fever
-Chills
-Repeated shaking with chills
-Muscle pain
-Headache
-Sore throat
-New loss of taste or smell

This list is not all-inclusive. Please consult your medical provider for any other symptoms that are severe or concerning to you.  Everyone can do their part to help us respond to this emerging public health threat by following CDC recommendations:

-Wear a cloth face-covering in public settings to avoid spreading COVID-19 to others.
-The cloth face cover is meant to protect other people in case you are infected.
-The cloth face coverings recommended are not surgical masks or N-95 respirators.
-The cloth face covering is not a substitute for social distancing.
-CDC continues to recommend that people try to keep about 6 feet between themselves and others.


Federal Legislation:

The Families First Coronavirus Response Act was signed into law on Wednesday, March 18th, 2020.  It is the second major legislative initiative passed in the United States in response to COVID-19.

Families First Coronavirus Response Act (FFCRA)
The Families First Coronavirus Response Act (FFCRA) took effect on April 1, 2020, and provides eligible workers with paid leave for reasons related to the coronavirus (COVID-19) pandemic. Covered employers should post notice of the FFCRA requirements in a conspicuous place on its premises. A copy of the notification is linked below, along with a link to the US Department of Labor website, which provides additional guidance on paid leave requirements related to COVID-19.

DOL FFCRA Poster

DOL FFCRA Fact Sheet

We have also provided an FFCRA Compliance Bulletin, which includes frequently asked questions issued by the DOL to assist employers and employees on their responsibilities and rights under the FFCRA, as well as a resource on the US Chamber website that outlines what businesses need to know.

Crane Agency – Families First Coronavirus Response Act Q&A (03.31.2020)

US Chamber – FFCRA:  What Businesses Need to Know

The Families First Coronavirus Response Act includes two new significant paid leave laws:  (1) the Emergency Family and Medical Leave Expansion Act, and (2) the Emergency Paid Sick Leave Act.  Both statutes address absences from work caused by the COVID-19 pandemic.  Both provisions are effective April 1, 2020 through December 31, 2020.

Emergency Family and Medical Leave Expansion Act (EFMLEA)
 This act creates a new form of FMLA leave covering up to 12 weeks of an eligible employee’s inability to work or telework “due to a need for leave to care for the son or daughter under 18 years of age of such employee if the school or place of care has been closed, or the child care provider of such son or daughter is unavailable, due to a public health emergency.”

Emergency Paid Sick Leave Act (EPSLA)
Employees covered under the EPSLA are entitled to paid leave for several different types of absences related to the COVID-19 pandemic:
– Is subject to a Federal, State, or local quarantine or isolation order related to COVID-19
– Has been advised by a health care provider to self-quarantine related to COVID-19
– Is experiencing COVID-19 symptoms and is seeking a medical diagnosis
– caring for an individual subject to an order described in (1) or self-quarantine as described in (2)
– Is caring for his or her child whose school or place of care is closed (or child care provider is unavailable) due to COVID-19 related reasons
– Is experiencing any other substantially similar condition specified by the U.S. Department of Health and Human Services

Due to the speed at which these laws were enacted, the US Department of Labor has created a Q&A page to address questions and provide additional guidance:

US Department of Labor – Families First Coronavirus Response Act Q&A

For the latest information, we have also included a link to the US DOL News Releases page and Blog:

US Department of Labor – News Releases

US Department of Labor Blog

Coronavirus Aid, Relief, and Economic Security Act (CARES Act)
With a massive $2 trillion allocated for businesses, individuals, federal agencies, and state and local governments, the CARES Act is designed to distribute capital quickly and broadly.  Below you will find links to additional information, along with a few attachments, that may help covered businesses access the additional resources available through the recently passed stimulus package:

US Senate Committee on Small Business & Entrepreneurship

The Small Business Owner’s Guide to the CARES Act (download)

US Chamber – Resources & Relief Info for Small Business

US Chamber – What Small Businesses Need to Know

US Chamber – Cares Act Small Business Guide & Emergency Loan Checklist

Other Helpful Resources:

Coronavirus Aid Relief and Economic Security Act (CARES) Act – Crane Agency Blog
The Families First Coronavirus Response Act (FFCRA) – Crane Agency Blog
State Quarantine and Isolation Statutes (National Conference of State Legislatures)
State Action on Coronavirus – COVID-19 Related Legislation (National Conference of State Legislatures)



Crane Agency Employee Benefits Resources:

Carrier Resources:

Aetna – What You Need to Know About COVID-19
Anthem – Coronavirus Resources Center

Blue Cross Blue Shield of Illinois – Alerts & Announcements
Cigna – Coronavirus Resource Center
United Healthcare – COVID-19

05/11/2020 – DOL Issues Emergency Extensions to Cobra

04.23.2020 – Crane Agency BenefitsInfo Update
Reopening after the Shutdown, HSA/HRA/FSA Expansion, EEOC Updates, Preventing Burnout, and more…

HR Tool Kit – Employers Guide to COVID-19

04.22.2020 – Benefits Accounts & High Deductible Health Plans

Flexible Spending Accounts and Health Savings Accounts
If you have an HSA or  FSA, you can now purchase over-the-counter (OTC) drugs and medications without the need for a prescription.  Feminine hygiene products have also been deemed qualified medical expenses and can be purchased with both HSA and FSA funds.  Both are permanent changes to the eligible expenses list and include retroactive purchases made after 12/31/2019.  Retailers are updating their systems so you may need to pay out-of-pocket for these expenses and file claims for reimbursement so please keep your receipts.

HDHP (HSA Medical)
The IRS announced (Notice 2020-15) that High Deductible Health Plans (HDHPs) can cover the cost of testing and treating of COVID-19 before participants have met their deductible without losing the plan’s status as an HDHP.  This means individuals enrolled in an HSA that covers the cost of COVID-19 related expenses will remain eligible to make tax-advantaged contributions to their Health Savings Account (HSA).

April 2020 – Crane Agency Wellness Newsletter, Benefit News & Compliance Updates

03.27.2020 – Crane Agency BenefitsInfo Update
Understanding the Stimulus, Remote Work Ergonomics and Managing Remote Employees Quick Guide, Safe Grocery Shopping Tips & the FFCRA

03.25.2020 – Crane Agency BenefitsInfo Update
FFCRA FAQ, the CARES Act Stimulus Package, Employee Compensation and On-Boarding Remotely

03.24.2020 – Crane Agency BenefitsInfo Update
State Protections, IRS Guidance on Paid Leave Tax Credits, Student Loan Deferrals, and HIPPA Privacy Rule

03.21.2020 – Crane Agency BenefitsInfo Update
Anthem COVID-19 FAQ, Coronavirus Relief Laws, HIPPA and COVID-19, Tax Day, Telemedicine and a Wellness Toolkit for Mental Health

03.18.2020 – Crane Agency BenefitsInfo Update
Coronavirus Aid Package, Easing Employee Stress, Carrier Updates and FAQ’s, All Savers Healthiest You (UHC)

03.16.2020 – Crane Agency BenefitsInfo Update
OSHA Guidance on COVID-19, Relief Bill, CDC Interium COVID-19 Guidance on Gatherings, DOL FAQ’s, COVID-19 Employee Communication Letter and a WFH Guide

03/11/2020 – Crane Agency BenefitsInfo Update
IRS HDHPs Update, WHO Declares COVID-19 a Pandemic, DOL Guidance on COVID-19 and FMLA, Wash Your Hands, CDC FAQ and Protecting Workers’ from a Pandemic (OSHA)

Other Helpful Employee Benefits Resources:



Crane Agency Quality Control & Risk Management COVID-19 FAQ and Helpful Resources:

Crane Agency NCCI COVID-19 Classification & Payroll Changes for Furloughed and Reassigned Workers FAQ (04.22.2020)
Crane Agency Blog

NCCI Worker’ Compensation COVID-19 Resource Center (link)

NCCI State Legislative Activity Updates (link)

NCCI Federal Legislative Activity Updates (link)

COVID-19 Stay-At-Home Guidance – Essential vs. Non-Essential Businesses FAQs(04.08.2020)
Crane Agency Blog

With so many different emergency orders issued at the state and local level, some businesses and individuals are left struggling to determine what is considered an essential or non-essential business.  To provide additional insight on this topic, Crane Agency has created 3 FAQ documents that provide further guidance:

St. Louis City & St. Louis County Stay-At-Home FAQ (download)

Kansas City, Missouri Stay-At-Home FAQ (download)

Springfield, Missouri Stay at Home FAQ (download)

Crane Risk Management COVID-19 FAQ’s and Helpful Resources  (download)

Key Recommendations for Employee Safety
Centers for Disease Control (CDC)

Provides guidance on the following questions:

    1. What advice should I provide to employees and school faculty on limiting the spread of COVID-19?
    2. What tips for keeping people safe at home?
    3. What can the transportation industry do to prevent the spread of COVID-19?

CDC Recommendations on How to Protect Yourself
Centers for Disease Control (CDC)

Provides guidance on the following questions:

    1. What are the steps that an individual can take to avoid contracting COVID-19?
    2. How can I protect others from COVID-19?
    3. When should a person wear a facemask?
    4. What are the latest updates on COVID-19?
    5. How can schools, healthcare professionals, healthcare facilities, health departments, and laborites prevent the spread of COVID-19?

Employee Rights under the Families First Coronavirus Response Act (FFRCA) Poster
US Department of Labor

Provides guidance on the following questions:

    1. What are an employee’s paid leave entitlements?
    2. Which employees are eligible for the act?
    3. What are the qualifying reasons for leave related to COVID-19?
    4. How will the act be enforced?

OSHA Publication on Preparing Your Workplace for COVID-19
Occupational Safety and Health Administration (OSHA)

Provides guidance on the following questions:

    1. How does the COVID-19 outbreak affect workplaces?
    2. What are the steps an employer can take to reduce exposure to COVID-19?
    3. Which jobs are classified as low risk, medium risk, and high risk?
    4. How do I protect workers living abroad or traveling internationally?

OSHA’s COVID-19 Main Webpage
Occupational Safety and Health Administration (US Department of Labor)

Provides guidance on the following questions:

    1. How does COVID-19 spread and which workers are at risk?
    2. What are some potential sources of COVID-19 exposure?
    3. What makes COVID-19 different from other coronaviruses?
    4. How is COVID-19 diagnosed and treated?
    5. What are the control and prevention techniques for different industries?

OSHA Guidance on Standards Applying to COVID-19
Occupational Safety and Health Administration (US Department of Labor)

Provides guidance on the following questions:

    1. Which federal OSHA standards apply to protect employees from COVID-19?
    2. Which state OSHA standards apply to protect employees from COVID-19?
    3. What are the workers’ rights and responsibilities in relation to COVID-19?

COVID-19 and the American Workplace
United States Department of Labor

Provides guidance on the following questions:

    1. What is the Families First Coronavirus Response Act (FFCRA)?
    2. How does the FFCRA apply to my business?
    3. How does the COVID-19 outbreak intersect with the Fair Labor Standards Act (FLSA)?
    4. How does COVID-19 intersect with the Family and Medical Leave Act (FMLCA)?

COVID-19 Sample Jobsite Safety Plan
National Association of Home Builders

Provides guidance on the following questions:

    1. What are the responsibilities of construction managers and supervisors regarding COVID-19?
    2. What are the responsibilities of construction employees regarding COVID-19?
    3. What are the protective measures that should be taken at a job site?
    4. What steps should be taken to clean and disinfect a job site?
    5. What are the steps that should be taken if an employee tests positive for COVID-10?
    6. What are the steps that should be taken if an employee has close contact with an individual who tests positive for COVID-19?

Daily Questionnaire for Jobsite Employees and Visitors
Missouri Chapter – The Construction Association
Provides guidance on the following question (Scroll down to the “Daily Questionnaire” on the left)

    1. What form can I give to employees and visitors entering a job site that covers their potential exposure to COVID-19?

Disaster Loan Assistance / COVID-19 Economic Injury Disaster Loan Application
US Small Business Administration

Provides guidance on the following question:

    1. Where can I get information on COVID -19 disaster loan assistance and the application?

Disaster Information Management Research Center Database – Disaster Lit®
National Institute of Health and National Library of Medicine

Provides guidance on the following question:

    1. Where can I find a database of information on COVID-19 and other national disasters?
    2. Where can I get information on the latest research and fact sheets?

Missouri Department of Health and Senior Services
MO Department of Labor (Missouri COVID -19 information hotline: 877-435-8411)

Provides guidance on the following question:

    1. Where can I get information on Missouri COVID-19 test sites?

COVID-19 FAQ’s for Business & Workers
Department of Labor & Industrial Relations

Provides guidance on the following questions:

    1. Where can I get guidance on Federal Legislation impacting an individual’s situation at work?
    2. Where can I get information about unemployment for my business?
    3. Where can I get information about unemployment for my employees?
    4. Where can I get information about Workers’ Compensation?
    5. Where can I get information about discrimination?

Mine Safety and Health Administration Response to COVID -19
US Department of Labor (Mine Safety & Health Administration – MSHA)

Provides guidance on the following questions:

    1. What should mine operators and miners do?
    2. How does this affect employee training requirements?

Crane Agency Novel Coronavirus COVID-19 FAQ
Crane Agency Blog

Provides guidance on the following questions:

    1. What do insurance policies cover regard COVID-19?
    2. What will my property insurance coverage provide?
    3. What will my general liability, umbrella, or excess liability coverage provide?
    4. What will my pollution/environmental policy cover?
    5. What will my workers’ compensation policy cover?
    6. What other policies might respond?
    7. What are the non-insurance issues I should consider?

Crane Agency OSHA Guidance on Preparing Workplaces for COVID-19
Crane Agency Blog

Provides guidance on the following questions:

    1. Where can I find guidance on Preparing Workplaces for COVID-19?
    2. Where can I find additional information on Health & Safety Topics related to COVID-19?

Occupational Safety and Health Association (OSHA)

OSHA has also created a webpage on the US Department of Labor website with information for workers and employers about the evolving coronavirus outbreak.  The CDC has provided educational materials and interim guidance for Businesses and Families on their website.  Recommended strategies for employers to use now:

Actively encourage sick employees to stay home

    1. Employees who have symptoms of acute respiratory illness are recommended to stay home and not come to work until they are free of fever (100.4° F [37.8° C] or greater using an oral thermometer), signs of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants). Employees should notify their supervisor and stay home if they are sick.
    2. Ensure that your sick leave policies are flexible and consistent with public health guidance and that employees are aware of these policies.
    3. Talk with companies that provide your business with temporary employees about the importance of sick employees staying home and encourage them to develop non-punitive leave policies.
    4. Do not require a healthcare provider’s note for employees who are sick with acute respiratory illness to validate their illness or to return to work, as healthcare provider offices and medical facilities may be extremely busy and not able to provide such documentation in a timely way.
    5. Employers should maintain flexible policies that permit employees to stay home to care for a sick family member. Employers should be aware that more employees may need to stay at home to care for sick children or other sick family members than is usual.

Separate sick employees

    1. CDC recommends that employees who appear to have acute respiratory illness symptoms (i.e. cough, shortness of breath) upon arrival to work or become sick during the day should be separated from other employees and be sent home immediately. Sick employees should cover their noses and mouths with a tissue when coughing or sneezing (or an elbow or shoulder if no tissue is available).

Emphasize staying home when sick, respiratory etiquette and hand hygiene by all employees

    1. Place posters that encourage staying home when sick, cough and sneeze etiquette, and hand hygiene at the entrance to your workplace and in other work areas where they are likely to be seen.
    2. Provide tissues and no-touch disposal receptacles for use by employees.
    3. Instruct employees to clean their hands often with an alcohol-based hand sanitizer that contains at least 60-95% alcohol, or wash their hands with soap and water for at least 20 seconds. Soap and water should be used preferentially if hands are visibly dirty.
    4. Provide soap and water and alcohol-based hand rubs in the workplace. Ensure that adequate supplies are maintained. Place hand rubs in multiple locations or in conference rooms to encourage hand hygiene.
    5. Visit the coughing and sneezing etiquette and clean hands webpage for more information.

Perform routine environmental cleaning

    1. Routinely clean all frequently touched surfaces in the workplace, such as workstations, countertops, and doorknobs. Use the cleaning agents that are usually used in these areas and follow the directions on the label.
    2. No additional disinfection beyond routine cleaning is recommended at this time.
      Provide disposable wipes so that commonly used surfaces (for example, doorknobs, keyboards, remote controls, desks) can be wiped down by employees before each use.

Advise employees before traveling to take certain steps

    1. Check the CDC’s Traveler’s Health Notices for the latest guidance and recommendations for each country to which you will travel. Specific travel information for travelers going to and returning from China, and information for aircrew, can be found on the CDC website.
    2. Advise employees to check themselves for symptoms of acute respiratory illness before starting travel and notify their supervisor and stay home if they are sick.
    3. Ensure employees who become sick while traveling or on temporary assignment understand that they should notify their supervisor and should promptly call a healthcare provider for advice if needed.
    4. If outside the United States, sick employees should follow your company’s policy for obtaining medical care or contact a healthcare provider or overseas medical assistance company to assist them with finding an appropriate healthcare provider in that country. A U.S. consular officer can help locate healthcare services. However, U.S. embassies, consulates, and military facilities do not have the legal authority, capability, and resources to evacuate or give medicines, vaccines, or medical care to private U.S. citizens overseas.

Additional Measures in Response to Currently Occurring Sporadic Importations of the COVID-19

    1. Employees who are well but who have a sick family member at home with COVID-19 should notify their supervisor and refer to CDC guidance for how to conduct a risk assessment of their potential exposure.
    2. If an employee is confirmed to have COVID-19, employers should inform fellow employees of their possible exposure to COVID-19 in the workplace but maintain confidentiality as required by the Americans with Disabilities Act (ADA). Employees exposed to a co-worker with confirmed COVID-19 should refer to CDC guidance for how to conduct a risk assessment of their potential exposure.

Other Helpful Resources:

Construction Risk Insights – Protecting Your Workers From Coronavirus (download)

OSHA Cornerstones – Q1 2020 (download)

OSHA Guidance on COVID-19 (download)

Risk Insights – Force Majeure and Coronavirus (download)

Risk Insights – Protecting Workers from Coronavirus (download)


State and Local Websites:

State Health Department Directory – CDC

National Directory of Local Health Departments

Missouri Department of Health & Senior Services

STLOUIS-MO GOV (St. Louis City)

St. Louis County Missouri

City of Kansas City,  Missouri

Springfield – Greene County Health

Illinois Department of Public Health


National Websites:

Centers for Disease Control

World Health Organization Website

National Institutes of Health – COVID-19 Landing Page

National Library of Medicine Database
Includes webinars and further instructions on a wide variety of topics

National Retail Federation – Coronavirus Resources for Retailers

US Department of Education COVID-19 Landing Page

US Department of Labor – COVID-19 and the American Workplace

US National Library of Medicine – Database for Disaster Medicine and Public Health

US Food & Drug Coronavirus Disease 2019 (COVID-19) Landing Page


We will continue to monitor current events, and provide updates as they become available.  For the latest information, please visit the Crane Agency Blog and follow us on LinkedIn, Twitter and Facebook.  As with any developing situation please consult local and governmental health agencies for the newest developments.

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